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  • I got a gift card last year which I still haven't used. It's bit of a faff if I'm to be honest/picky (first world problems) as can't be used with other seasonal promotions (only 1 code can be entered per transaction) and e-gift cards aren't accepted in store (I'm next to the Spitalfields branch). I need to spend it soon though as they are only valid for a year.

  • That sounds a bit rubbish on the multiple codes thing.
    Can you return things bought on-line to store?
    They need a decent omnichannel project.

  • Yup. Did a big shop when they did a 20% off earlier in the year and couldn't use the e-card along with the promotional code. They also don't accept them in store which is the biggest faff as I am close by so paying for postage seems a little unnecessary. My gift card is for £25 so I am sure it'd be much less of a problem if it were for a larger amount.

    I assume you can buy and return to store but am not fully sure.

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