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@T.Brown
Not surprised it was marked if that is how it was packaged! Are they bin bags?
Similar experiences for me as everyone else! Ordered a phil wood hub and cog which arrived 8 days after my dispatch email, post marked the day before.
In fairness the hub was considerably cheaper then elsewhere and a week is a huge deal, but a quick email to say whats happening wouldn't go a miss!
Also the hub came without a box or paperwork!? This could be normal, I've never owned a phil wood before.
Would probably use them again if the price was right but i may pop them an email before next time.