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Well, see it like this. Your current provider can not hold you down, but its still the same guys that will be doing the repairs etc. Just the billing element. We already have a system like these in London. New builds get supplied by another company. Where i live has been developed by Barratts, where about 450home from 923 (not exact figures) are supplied by SSE Water, who get their rate from TW.
musa
Thanks, I don't like any of this. More undermining of public services.