• HI

    Bought a frame from Ebay US and got it out the box to find its bent - forks bent slightly back and to side and bulge /ripple behind headtube

    I've raised a return with Ebay and I'm hoping that I'll get a refund but how do I go about reclaiming the Customs Charge I was levied and had to pay to Parcelforce to get them to deliver. Thus was £97 so not insubstantial as they charge this on the shipping too :-(

    They were a trade seller who specialises n ex-pro high end equipment

    Cheers

    David

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