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Pete4Eyes
JesperXT
And it fucking continues:
JESPER
Alright then. I'll wait. But just to be sure: You said '15 minutes' 10 minutes ago, then you said 'before 5:30' and now you've just said '5:30'. Doesn't your customer service close at 5:30?
JESPER
I just want to make sure this will be sorted today
SCOTT
I am here till 6pm but chat finishes at 5:30. I will contact you Jesper. You are my main priority. I messed up and will resolve this for you.
And then:
SCOTT
Funny enough. This is booked now. I will email the information across to you. Frantic 10 minutes there for me because I also speak to other customers on this line of communication as well as sorting out my own mistake with your collection.
SCOTT
I appreciate your patience.
SCOTT
I will email you now <- This was at 5:08pm and I still haven't received any confirmation, they've closed both their phones and live chat and I'm left wondering if I'll see a DHL van tomorrow...