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When I am inconvenienced by companies I remind them that I will need to be compensated for my time, and not just at minimum wage.
'Kylie' confirmed the £25 gift vouchers first offered as compensation for the wheels being not as advertised, when I was thinking about keeping them, remain valid as compensation for my wasted effort attempting to return the wheelset through Collectplus, and printing off the required Returns Notes.
mespilus
@JesperXT
To be fair: He apologised afterwards and the pickup seems to have been sorted now. Time will tell...