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Contact the Trading Standards office relevant to where they're based: https://www.gov.uk/find-local-trading-standards-office
Contact the Trading Standards office relevant to where they're based: https://www.gov.uk/find-local-trading-standards-office
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Scilly.Suffolk
They're just flatly refusing to pay it. I've sent them info about the relevant law which they've ignored and just repeated that I have to pay it. This is getting ridiculous.