I bought some pedals online in August. They have developed a fault. I want to return them under the warranty but am being told by the retailer that I need to pay the cost of return postage. Is that right? From what I see online the retailer should be bearing this cost.
Sometimes you can receive the cost of the postage back in your refund. Might have to pay it initially though. Call them and check, its all too easy to say no over email, phone them after doing a little research.
Can anyone advise on this:
I bought some pedals online in August. They have developed a fault. I want to return them under the warranty but am being told by the retailer that I need to pay the cost of return postage. Is that right? From what I see online the retailer should be bearing this cost.