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Customs charges are no concern of yours -that is between him and customs.
If he returns it he must state "returned item" so you do not get charges.
Be polite -get pick of it in bits-then-it is clear that he has accepted the bike if it is dismantled and he should have inspected first. Damage on chainstay prob caused by him removing BB.
If he dismantles bike and finds, say a crack inside headtube that was not visible then he may have a case. But he has messed about with your bike and he can go take a running jump.
In short you must inspect bike before you do anything to it .
Si46-
Good point about it being dismantled: if it does come to a return, then it should be rebuilt which might put him off pursuing that option.
Whilst I agree import duty is the buyer's responsibility on receipt, I would be concerned that eBay/PayPal might rule the buyer shouldn't be out of pocket if they decide he has grounds to return it.
Which is why I'd take a pragmatic view and try and get it resolved without their involvement.
Assuming of course that the damage is proven.
Scilly.Suffolk
ok , buyer has stripped frame down , and as said claims damage , claimed poor packed but offers no evidence eg pics , and I have never had an issue re packing before , was s pina Montello with da 740? , so hope I don't lose bike and have to refund