• sent a bike to Macedonia , buyer
    did not declare customs charges ,
    when he revived asked me to pay half , two weeks later finds a dent 3mm on a chain stay I never saw when packing and now starts a return , stating wants me to pay full customs charges
    and will not return unless I do so
    fucked up shit , do I have to pay the customs fees ?

  • I'm not sure where eBay/PayPal stand on this: but if the charges weren't part of the original transaction, then I don't see how they can claw them back.

    And if he doesn't return the item, then shirley he won't get a refund?

    However, they do generally favour the buyer in a dispute and if I had a genuine reason to return something, I wouldn't expect to be out of pocket.

    I'd try and negotiate a partial refund, perhaps offer to pay all the custom's charges.

About