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@Oliver Schick
I don't know how others feel about it, but I'd rather not use this thread for complaints about bike shops, as it was really meant for welcoming new shops. Obviously, no thread on LFGSS stays on topic, I know that.
I think we've had this once before in another shops thread (years ago), and if I remember correctly, the complaints were moved to a different thread at the time, although I can't find it now.