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TM
Thanks @TM - appreciate it. Am keen to speak to them as all recommendations from here for restrap were good. I do wonder in hindsight if there is some miscommunication, I had asked a few questions about what they could do - might send them another email and ask again, if they've said otherwise they'd be willing to do them. If you wouldn't mind, I might mention this conversation - will report back if I have more news.