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That's who our seller used, we nearly pulled out due to how she was handling things at her end. We went nearly a month before questions our solicitor raised were passed to the seller. The seller was consistently told we were not yet in a position to sign when our solicitor had already said that he had everything signed and was just waiting on the answers to questions. She even stopped talking to the estate agent's progressions manager because he kept calling for updates.
Ramsaye-
Doesn't sound as good then. I had the opposite experience where the seller's solicitor was shit and she was good in chasing them up (it ended up with her sending letters to the head partner at the other side as the individual we were dealing with was so poor).
I suspect for a lot it's very workload dependent. If they're busy they turn crap which is a bit useless.
aggi
This is who I used http://hugginslaw.co.uk/about-us-ann-hines She was decent and I'm guessing reasonably local for you (although I never found it necessary to see them in person).