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@Bernhard
Just an update, I phoned up outspokentraining.co.uk and they were super helpful, initially I was going to book one in Cambridge as that was the only one listed but they had a trainer in Bury St Edmunds who could do a more bespoke lesson and show her the ropes on her actual route to work. She had her lesson on the 10th of September which she enjoyed but found challanging, she actually teared up at one point when she had to go through a busy junction but she did it once with the instructor and once on her own.
Yesterday she cycled to work on her own for the first time, realised she forgot the key for her lock so cycled home, picked it up and cycled back to work and was very confident with it all, big whoop to the cycle training folk, highly recommended!
Bern