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No probs! It was a frustrating day for all. Learnt a lot though, if that's any consolation. #growingpains
No probs! It was a frustrating day for all. Learnt a lot though, if that's any consolation. #growingpains
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vulpinecc
@dancing james
and just as i posted the above i got this email
"
We finally did an online sample sale this morning, due to popular demand. It didn't go to plan for us, or you. I can only say sorry by writing, and giving you something.
Our systems and server could barely cope with demand. It was like trying to grab tickets for a series of intimate Beyonce gigs in a broom cupboard. It's been gruelling for most customers, and for us trying to cope with demand. I'm sorry.
I'm concerned with the level of frustration this is causing, so I've asked the team to shut down the Sample Sale until we've ironed out these issues and have implemented our new systems. Please don't wait, it will likely be early next year.
Tomorrow I will offer you a gift to say sorry. I'm holding back so that we don't add further to the huge traffic that we've had all day, and frustrate you further.
Thank you for your patience. Thank you for loving what we do so much you broke the site. We're still young and growing up is hard to do, but we're trying hard to please you. Let's make it better tomorrow.
Ride well,
Nick Hussey - founder"
am now feeling like a bit of an arse - sorry @vulpinecc