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Hi, I'm still machine washing my test merinos from 2010, 2 years before we launched. I always do. But that's not to say you have t had a problem. Are you using bio liquid? Defo cold wash? Is it possible someone is putting on a radiator? It happens.
Email us on info@vulpine.cc and we can sort it, or have you already?
We've used a new merino for this season. It's a Merino State Extrafine. Expensive but insane comfort and quality. Sorry, getting carried away. Give us a shout.
Nick
Why doesn't your merino wash well? Garments from other manufacturers like icebreaker or Rapha survive my washing machine, vulpine ones just keep shrinking badly for me.