Owning your own home

S'actually your solicitor that should be getting those type of things sorted, not the estate agent. Ring the agent and apologise, then ring your solicitor and repeat the rant.

Yyyyyeah sort of. Our solicitor has identified the lack of BC/Planning etc but they can only act on the info they've been sent and the answers to their formal queries were taking forever to come back and they were not actually addressing the questions properly. I know what we'll accept in terms of certification and indemnity, so I just went straight to the agent to try and get them to make the seller understand that despite what they think, they HADN'T hadn't provided what was needed.

Unfortunately, neither the seller nor the agent seemed to grasp what was being asked until I ended up yelling at the agent's manager. It will all come back formally through the solicitor eventually but if I hadn't done that, i believe all parties would still be at stand off, each thinking the other was delaying.