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  • As much as I like B'Twin bike, I'm a little wary by the Decathlon "technician" skill and experiences.

    In my experience they're as knowledgeable and competent as any common lbs mechanic... Possibly not the best, but for that kind of bike can't see the problem.

    Also decathlon don't faf around, something goes wrong under guarantee it's replaced no questions asked... (That's also my experience, although not recent)

    What can be frustrating in some cases is that the parts they stock only cover the bikes they sell, which limits what you can find there. Sometimes it's really much cheaper than elsewhere, sometimes the same, sometimes more... Haven't figured out their pricing... But have bought stuff assuming it would be cheaper to realise I'd overpaid... And sometimes they have about bargains.

  • Their warranty are top notch, they sell enough of those bike to the point that it's easier and cheaper just to replace it than prolonged the warranty process, like certain bicycle manufacturer.

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