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We had this issue when we had a dodgy builder who did some work for us. It all comes down to getting a friendly inspector. We had two:
First one came out looked at the windows, said they looked fine and signed it all off.
Second one was a massive pain, wouldn't believe the pictures of the foundations so forced us to dig trial pits on each corner, to prove the depth etc.
So it really does depend on how building control are feeling at the time, but they can be a real pain,but as I said unless it is dangerous they can't do anything if it is older than 12 months old. Do you know when it was built?
Sam_w
^good advice thanks @Sam_w . I shan't contact the council.
Last question: assuming they haven't got BC sign off and it is required, but they have got all the evidence to support the fact that the work was done to standard... any ideas how quickly I can expect to get sign-off?