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  • Late reply, but what seemed to work for me was saying "Could I have the contact details to make a formal complaint please?"

    It's taken me 11 months from when this began, and finally finally, I'm having a cortisone injection this Friday. Of course, my back decides to flare up dramatically this week and I'm barely able to walk but godfuckingdammit I'll make it to the hospital somehow!

  • I've got a meeting with NHS physio at the end of this month. Though the back is getting better. One thing that made an improvement for me was sleeping on the floor. Although this has resulted in a neck strain which produces dizzy spells. Swings, roundabouts...

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