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  • After a LOT of email back and forward, our builder said this:

    I do not supply receipts for any materials I buy.

    And then in his last email

    I have read your reply in detail and unfortunately I have decided
    that it would be best not to continue this working relationship. From
    the tone of your emails I am now worried that you will not pay me on
    completion of the work.

    As for your point regarding the Trade Discount, it is common practice
    for tradespeople to make 20% on material to cover the running cost of
    being a business. I was being very generous in offering my trade
    discount with full transparency. It is not your entitlement.

    Regarding the £845, of course I would have given a receipt to prove I
    have taken money for materials. This is common practice. On bigger
    bulk deliveries I obtain receipts on delivery of the material and the
    customer would have them.

    Please do not contact me again.

    Regards

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