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@aggi
Yep, I had an issue renting from Galliard's in that the flat needed to be professionally cleaned.
It was perfectly clean when I left (more so than when I moved in). When I asked for the invoice to evidence their professinal cleaning that they'd charged me for it was, surprise surprise, from a subsidiary of Galliard's.
I argued with them about it for a while but didn't have the time to pursue it properly. I wouldn't rent from them again though