Deliveroo

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Arvy.

User63208

Because we are "self employed" (I don't think we are) Deliveroo refuse to provide insurance for their cyclists. So their cyclists are uninsured and are completely unable to get insurance. I assure you, 100% all of their cyclists are out on the roads without insurance. I raised the issue with them, and took it to the head of driver operations. I was basically laughed out the door, and was told that cycling without insurance is "just something you have to do" and I need to be braver. Madness. Their cyclists are out on the roads unprotected, and I feel sorry for any motorists a cyclist runs into, because they're not going to get any insurance money.

After I had raised my concerns and complaints, I had my hours reduced and didn't receive any more online tips from customers, something I don't feel is a coincidence. This is a terrible company, and they treat their staff like dirt.

Am sure you saw Deliveroo raised £275m in their latest fundraising.

I think it absolutely ridiculous that individuals working with this company can't be insured.
However I'm sure it will take an action (after a serious incident) to satisfy the 'employment' test.

I wanted to start a thread about how terrible most of the riders are months ago, but thought better of it. I see people are using it as a second job/short term thing.

However no investor presentation will tell me that those who are doing this full time are anything other than employees.

Their investors, if you ever happen to make deliveries, are

Bridgepoint
DST Global
General Catalyst Partners

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Oliver Schick in reply to @Arvy.

I think it absolutely ridiculous that individuals working with this company can't be insured.

However I'm sure it will take an action (after a serious incident) to satisfy the 'employment' test.

Virtually nobody in the courier industry is insured through their employer. I've known a couple of people over the years who have had courier jobs tied to a specific company that also employed them under decent conditions, but those working for companies hired by the job are generally uninsured. (I suspect Control Courier Collective might have sorted out insurance, but I've never asked them about it.)

A number of couriers have been killed, and many seriously injured while on the job, but I don't believe anything meaningful has changed as a result of any of these cases. (I hope I'm wrong about that.)

Deliveroo

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