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  • just bought a fridge / freezer from ao.com, they are good and usually can deliver next day for free, or for a fiver. Driver call when they are on their way, so no need to wait around etc. There is 1 thing I'd be careful with them though, as I nearly fell for it, is their extended warranty. They'd call you on the day of your delivery, 'pretending' to check with you that everything is OK, you are going to be in etc, next thing I knew, I had agreed to their extended warranty for like £7 a month for a fridge that cost me less than £200. I realised I had fallen for it when they asked for my bank details... bit cheeky but no harm done, they won't bother again daily if you if you say no. Overall, much happier with them and some other shops.

    They do do a small cashback, although mine is not coming through... so will see if they come good.

  • Yeah, that is the bit you have to watch out for

    I really like them as a business and their ceo is great. I like that he empowers the call centre customer service staff to do whatever the feel is necessary to resolve the customers issues

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