After use, I unwind it all the way so its set to below zero torque
There's where you went wrong. Unwind to the last line above zero, so that you keep a small amount of tension on the spring to hold everything in place. It probably isn't broken, just something has become disengaged because it had no tension, probably around the cam/pawl or pawl/arm engagement if that's the type of mechanism, but other mechanisms are available, e.g. toggle links
This does not fill me with hope that I can mend it.
google "torque wrench repair" and there are at least a couple of UK specialist shops who should be able to fix it for you, worth at least getting a quote to see how much difference there is between fixing it and buying a new one.
There's where you went wrong. Unwind to the last line above zero, so that you keep a small amount of tension on the spring to hold everything in place. It probably isn't broken, just something has become disengaged because it had no tension, probably around the cam/pawl or pawl/arm engagement if that's the type of mechanism, but other mechanisms are available, e.g. toggle links