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carpets...
CarpetRight in Catford had what we wanted at okay prices but the fitter put the big carpet in the little room and cut it to size before realizing that he's put the little carpet in the big room and it didn't reach the walls. The guy (who you pay independently in cash on the day) tried to blame my duff measurements and I STUPIDLY paid him on his advice that'd he square it away with the manager of the shop. Only after he's gone did I twig that although they provided replacement carpets for owt, i'd still have to pay another fitter. I was able to prove what he'd done by measuring the offcuts to show that it was his fault, and by pointing out that my heavily pregnant wife had to sleep on a matress on the the remnants of the ripped up underlay for a week till they got the right stuff back in stock was I able to wangle a refund of half the cost of the additional fitting. Should have fought on for a full refund but couldn't be fucked to keep up the argument and settled.
Bunch of twats. Avoid.
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If you go to Carpetright, for example, they will divide up the carpets by room type, so you can usually select 'stairs' specifically.
One thing I would advise is to insist that they install the carpet in a single run, if possible.
I originally had some sisal-type carpet installed by Carpetright on our stairs and noticed fraying after a fairly short while where each step met. It transpired that they had cut the carpet to fit each individual step (WTF). They were adamant that this is standard practice (it generates less waste), but it is always going to pull itself away from where each step meets due to the motion of foot traffic. They eventually came and refitted it as one run of material and I haven't had problems since. They didn't charge me anything either, and I switched to some hard wearing polypropylene.
Carpets. Talk to me.
Need to get a carpet sorted for a shared set of stairs, myself and upstairs flat are splitting the cost. Does anyone have any experience with the larger retailers and/or any recommendations on hard wearing types of carpet materials that will withstand a fair amount foot traffic.
I went into a place in Cardiff the other day and the guy baffled me with information about his piles so I left pretty confused.
Cheers