Wore the polo shirt at the weekend and when it came out of the wash it had shrunk considerably, it was washed along with rapha and giro merino garments which did not shrink on a delicates wash.
Spoke with vulpine customer services, initially they suggested the problem is that they have changed to a more delicate fabric and it should have been washed on a wool cycle, however the garment label says delicate wash.
They will be sending a replacement FOC, but will have to wash that and the other tops on a wool cycle not delicate as per the garment care instructions.
I bought some stuff in their summer sale.
Wore the polo shirt at the weekend and when it came out of the wash it had shrunk considerably, it was washed along with rapha and giro merino garments which did not shrink on a delicates wash.
Spoke with vulpine customer services, initially they suggested the problem is that they have changed to a more delicate fabric and it should have been washed on a wool cycle, however the garment label says delicate wash.
They will be sending a replacement FOC, but will have to wash that and the other tops on a wool cycle not delicate as per the garment care instructions.