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No OSV. In fact, I actually have a slow drip before my stopcock that I can't fix for this reason. I'll ask them to fit one. No meter.
I could get them to connect a new poly pipe into my house, but I doubt they'll do the work of lifting my front garden path. Coordinating someone else to do that work to coincide with Thames Water just sounds nearly impossible to me.
rodabod-
I see. Yeah get one put in. Thats the difficulty. It may end up on the backlog of jobs and won't be done until 3 months.
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Trench with a big bit of plywood over the top until they come, then fill it at your leisure (before the winter).
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What is your postcode? And how long ago did you do the initial tests?
musa
Airhead
Seems a bit silly but unfornately, responsibility lies up to property boundary. Do you not have an osv? You should ask to get one put it when get to connecting up to the box at the same, that way you can relay your side. Are you metered? You could possibly have a peared shape box outside your house.
They would possible just linestop the main outside your house and do the works 'live' to fit the new poly in.
Possibly measure a bit of pipe up and do it. Get the tw guys to 'finish' it where not possible on the day.