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  • Yes, they should do. They have a suggest time to do it but rarely have I seen it done, so chase it up and see if you can move things along.

  • They are coming to replace it, but say they will only replace to the property boundary, ie. my front garden wall. I've already replaced my pipework inside the house for plastic.

    If they do what they say they'll do, then I'll have about three metres of lead pipe under my path left remaining. Seems a bit silly. They say that if I replace this section later, then they'll charge around a £300 connection fee to attach the newly replaced section to their supply pipe. If I replace it now then there won't be a connection fee as they'll do it at the same time as replacin their supply pipe.

    Thing is, there's no stop cock on the street, so I physically can't replace that pipe anyway as the street supply can't be shut off.

  • Seems a bit silly but unfornately, responsibility lies up to property boundary. Do you not have an osv? You should ask to get one put it when get to connecting up to the box at the same, that way you can relay your side. Are you metered? You could possibly have a peared shape box outside your house.

    They would possible just linestop the main outside your house and do the works 'live' to fit the new poly in.

    Possibly measure a bit of pipe up and do it. Get the tw guys to 'finish' it where not possible on the day.

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