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Yes, they should do. They have a suggest time to do it but rarely have I seen it done, so chase it up and see if you can move things along.
musa-
They are coming to replace it, but say they will only replace to the property boundary, ie. my front garden wall. I've already replaced my pipework inside the house for plastic.
If they do what they say they'll do, then I'll have about three metres of lead pipe under my path left remaining. Seems a bit silly. They say that if I replace this section later, then they'll charge around a £300 connection fee to attach the newly replaced section to their supply pipe. If I replace it now then there won't be a connection fee as they'll do it at the same time as replacin their supply pipe.
Thing is, there's no stop cock on the street, so I physically can't replace that pipe anyway as the street supply can't be shut off.
rodabod
On the subject of plumbing, has anyone here had Thames Water replace their lead supply pipe for free? My water was measured by them as having unsafe levels of lead and they are due to replace it......