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The prick I bought it off argued with me about it, basically calling us idiots and telling me to get mechanic to check for spacers. Really, like no one would notice a fucking spacer behind a cassette after it had failed to fit on the freehub?
Dickhead. This was after I specifcally asked the knob for the 11spd ROAD version and sent him a separate email double checking that it WOULD DEFINITELY WORK WITH ULTEGRA ROAD CASSETTE? Arsehole.
He's told me the 11spd road freehub won't work but Madison have said it will work. I've ordered one and will get it to Scherrit asap to see if it works or not. If it doesn't work then it's wheel rebuild time I guess.
A shop that built me a rear disc brake wheel recently had this problem. Everything in the specs and packaging said 11spd road but when it came time to fit it wouldn't work. Everyone was quite astounded.