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I generally have gone off the idea and thinking that people should have x,y and z experience for jobs that don't pay enough so they can't realistically stay in for life. That's more a thing about how in years now gone you could live happy as an ambulance driver for years but now it's more seen as a stepping stone, lots of jobs are like that now and I think it's a very negative working environment and culture we have created.
There's never going to be any substitute for drivers knowing their patch. It's no good knowing where a patient is if you don't know how to get there. Continual familiarisation with new developments and ongoing work should be a core part of any driver's working day.
However, we aren't making the best use of the technology at our disposal. With so many people carrying around mobile phones, the fallability is depending on a person to give descriptions of where they are. It seems like it would be a simple step to have an app that, at the push of a button, takes a triangulation from phone masts and records a location then enables GPS and refines that location. With small, high priority data packets it could communicate with a system used by ambulance control effectively taking the guesswork out of location. Annoyingly, I know that the all the code pretty much already exists to do this but I'm not a programmer and have no idea how you go about putting it all together.