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edscoble
In the interest (not really) of fairness:-
Me to Evans - I'd like to know why my order has outstanding items? I specifically checked stock availability before ordering.
I paid for Saturday delivery to recieve a press fit bottom bracket with no press and no grease. I now have to wait until at least Tuesday and cannot race my bike tomorrow.
At the very least I have wasted the cost of saturday delivery to receive an item which is useless without the rest of the order!
Them at 9.30 yesterday - *I am sorry to hear this – I have had a look into your order and can confirm that the Park HHP3 Bearing cup press was in stock at our remote warehouse, and unfortunately this means that this is not available for next day or Saturday delivery.
This is because we are unable to send this out from the Remote Warehouse directly and it has to come into us here at the main warehouse, to then be dispatched. Please note that this was detailed on the website at the time of purchase.
As a gesture of good will, I will refund you for the £7.99 initially paid for delivery.*
Never saw the warning about not for next day but the refund landed and I did get the press and grease via DPD on Sunday.
Pretty slick service all told and I'll continue to use them.