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• #25702
Irrelevant if you drink beer fast enough
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• #25703
I don't know how hard you can suck but in my experience through a straw is never fast enough.
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• #25704
both of my exchanges have been right after some kind of sale and it has taken 1-2 weeks for rapha to send my new item after receiving old
tl;dr: 2 weeks
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• #25705
I sent an exchange recently and was about 2 weeks from when I posted it until I received it back. Unless you bought with a discount would be quicker to re-order and just send the other back
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• #25706
So 2 weeks then. Arse
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• #25707
I sent an exchange recently and was about 14 days from when I posted it until I received it back
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• #25708
apologies for spam but am selling a PT Aerosuit here http://www.lfgss.com/conversations/286577/#comment12974009
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• #25709
Has anyone had any, err, odour problems with the Core jersey ? Once I've sweated a bit it starts to smell like those cheap 90s polyester cycling jerseys. Not so nice putting it on again to commute home after wearing it in the morning.
Not had this problem with any other Rapha jerseys (or any other modern brand come to that).Surprised as the Core jersey has supposed to have had an anti-bacterial treatment to fight off smells ?
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• #25710
Anyone know a rough turn-around time for the repair service?
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• #25711
3 weeks
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• #25712
Mine recently took 4 weeks.
Must be crash season.Anyone know how long it takes for them to reply to an email...? I sent them one on the 1st and haven't had anything back yet...
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• #25713
Fixie crit season
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• #25714
Ouch.
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• #25715
Raced today? You are well on form.
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• #25716
I don't think that was a burn on me? Mainly cos I don't race fixed.
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• #25717
No, not a targeted burn there.
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• #25718
Thought so. Phew!
Doubt anyone at red hook crit was wearing Rapha. Too mainstream for them id presume. -
• #25719
I had this auto-reply when emailing Rapha about my Core jersey 'odour'
Thank you for your email.
We are currently receiving a large volume of emails, which means that it may take longer than normal to reply. We will respond to all correspondence in the order it is received, so please be assured we will get back to you as soon as we can. However, if your query is urgent, please call us on +44 207 485 5000.
In the meantime, you maybe able to find the answer to most common queries on the pages below:I'm pretty sure I went to send the Core Jersey back and order a Club Jersey instead. I ordered the Core 24th April and have worn it five times for commuting since. What's their returns policy like ? Should I be ok to send it back for a refund whilst ordering a Club Jersey ?
Edit - I note there returns policy says :-
Making a return is easy. If you are not 100% satisfied with your purchase, return it within 90 days of receipt and in saleable condition for a refund or like-for-like exchange.
Great !
All returns should be in ‘as new’ condition, both unwashed and unworn.
Oh. Am I stuck with the Core jersey ?
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• #25720
Yes
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• #25721
If it's within 90 days send it back for a refund with a note saying you're returning it because you're not happy with the material. And buy the club jersey separately.
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• #25722
Ah ok. I didn't get that response when I emailed on the 1st but it probably wasn't far off. I'll give em another week before I follow up.
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• #25723
Thanks Scoot I'll do just that
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• #25724
Rapha sunglasses!
Need. -
• #25725
These?
Beer hats put beer in the sun. Only an idiot would accept that. They seem popular in the US.