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Coming up to the second year anniversary I had zero contact from S&G, despite me emailing them monthly. It took me going the social media route and going via their general customer service number to get a response. I was then ringing them weekly to get updates before it was eventually sorted two months later.
Sadly you do have to stay on top of your solicitor to get things moving.
Ste_S
@PhilDAS
I've been going through cams. Coming up to two years since my crash and not a penny yet despite the driver being prosecuted by cps so liability proven etc. It's armstrong solicitors dragging their feet though and cams themselves were great, got me a new cannondale carbon synapse to ride for months free of charge while my bike was out of action etc