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That's helpful thanks Ste_S, we've just been looking at the written info from the solicitor my mum went to speak to yesterday and it says in there that will take 25% of the award but they also talk about a success fee and disbursement costs making their paperwork very difficult to read and at the end of it be sure exactly whats what and how much they want at the end of it.
My suggestion Of S+G would appear to be bad, it's been a few years since I had any dealing with them.
Your mums injuries will exceed the small claims limit of £1000 (currently) by the sound of it they would also exceed a £5000 limit too. Once the settlement is over the £1k limit solicitors are entitled to their costs being paid by the third parties insurers and this is total independent of any settlement your mum would get.