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My suggestion Of S+G would appear to be bad, it's been a few years since I had any dealing with them.
Your mums injuries will exceed the small claims limit of £1000 (currently) by the sound of it they would also exceed a £5000 limit too. Once the settlement is over the £1k limit solicitors are entitled to their costs being paid by the third parties insurers and this is total independent of any settlement your mum would get.
Hey now worries mentioning the helmet thing, we want to know stuff like that.
The solicitor my Mum spoke to yesterday said their fee would be a quarter of the settlement, is that fair enough?
The solicitor my Mum spoke to on Tuesday when my Mum asked about his fee said "Oh don't worry about the fee that comes out of the other guys insurance". But my response to that (I wasn't there at the time I just mean when my Mum told me what he'd said) was what does that mean "it comes out of the guys insurance" cos surely any settlement comes out of the other guys insurance, no?
Thanks so much for the comments so far its all helping begin to understand the process a bit and any further input will be very welcome.