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Slater and Gordon are decent no win no fee solicitors.
In my experience they take time and you'll need to stay on top of them to get your case resolved. I was also hit with the driver claiming all responsibility with it taking over two years to get the case sorted.
Ste_S-
Each case is very different and this "sounds" like an open and shut case in terms of liability (it's been admitted).
But a quick settlement isn't always the best thing, as both sides need to fully understand the nature of the injuries and more importantly the nature of the recovery and often this require months rather than weeks of assessment especially where a head injury is concerned.
Generally yes whoever your solicitors are your going to need to chase and chase.
HousecatHST
Really feel for you, hope your mum heals up fast.
Slater and Gordon are decent no win no fee solicitors. Your mum has some nasty injurys and will be looking at a good size pay out so they will happily take the case and all costs will be picked up by the drivers insurance.
The drivers insurance will try to knock something for the no helmet thing, DONT ACCEPT THAT, they'll try it on but they will back down as if the case goes to court as they will side with your mum. (Sorry to mention helmet thing, I used to work in injury claims and I know they'll try it on)