Don't want to derail this thread too much, but paying them a decent wage would give a much greater benefit than training. Minimum/low wage retail sucks.
Do you know how much they get paid?
Sorry if it wasn't clear, I wasn't commenting on Rapha staff in particular, it was a reply to the comment from @b&d about retail staff in general.
@deleted started
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Don't want to derail this thread too much, but paying them a decent wage would give a much greater benefit than training. Minimum/low wage retail sucks.