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They have this thing where they send you free decals if you ask nicely and send them a self addressed stamped envelope (see FAQ on their webpage). As I'm not in the US they just came back to me saying tough luck and try your local dealer/import agent. In the end I got an acquaintance in the US to send them a stamped envelope with my address on it as they said that'd be ok. So a bit complicated! They haven't turned up yet so not even sure it worked, but the guy (Matt Reeve) at customer care said he'd "take care of me" which I hope means he'll post some decals and not do anything nasty to me.
Did you buy from them directly? The decals on my JYD have pretty much come off and some new ones would be nice