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100% this. I ordered two Hope hubs from them earlier this week. The front one has been despatched, then they called me today to say it will be about 10 days before the back one arrives. Fortunately I'm not in a big rush.
On the plus side, they were almost cheapest for both hubs to start with, then I ordered each individually using the £5 off code they are always giving away on the site. So they were about £4 cheaper per hub than anyone else.
Basically buy from them when they're cheapest and you're not in a rush. I've bought quite a bit from them and never had any problems with the stuff once it's arrived.
Fox
My experience is that if they have it in stock it comes quickly, but more often than not they don't hold stock and order it from the supplier once they receive an order.