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My girlfriend runs a vintage clothing company on eBay and the amount of times this has happened recently is unbelievable. She photographs every stage of the packing and postage process now.
Even still she gets done over by eBay constantly to the extent she's considering closing her eBay and going purely to etsy
mjw1988
Was gonna post in the other ebay thread, but greater readership here I guess:
http://www.theguardian.com/money/2016/apr/25/ebay-seller-beware-buyer-guarantee-exploited-scammers