Does anyone know if the law on goods bought online must accept returns changes if the products are customised? The shop says 'no returns accepted on customised products' which is what I have ordered, but does that exempt them from the law?
Depends why you're wanting to return it. Have you changed your mind, or is it faulty?
Changed mind
@hamrack started
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Does anyone know if the law on goods bought online must accept returns changes if the products are customised? The shop says 'no returns accepted on customised products' which is what I have ordered, but does that exempt them from the law?