In theory 99% is computerated but in practice a good broker will earn their money by knowing which bits of lender's criteria can be bent a bit, by talking to underwriters, by working proactively and by generally being wise and experienced.
This. The underwriter had a few problems with our case so our broker arranged a conference call between the three of us. He dealt with things quite impressively.
In theory 99% is computerated but in practice a good broker will earn their money by knowing which bits of lender's criteria can be bent a bit, by talking to underwriters, by working proactively and by generally being wise and experienced.
A bit like every other service job.