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Evans are fine. It's the UK branch/distributor of Cannondale that don't have the part and are slow getting them (possibly the us doesn't have any but I'm sceptical).
CSG are a bit odd, and Evans might not even be dealing with them (TF Tuned for example deals with Cannondale Europe not CSG despite being in the UK).
I find in cases like this when the part is a bit esoteric you need a shop to fight your corner and I suspect Evans might be a bit passive.
I had no idea getting 165mm arms was such a pain though. Sorry :(
Howard
Evans are fine. It's the UK branch/distributor of Cannondale that don't have the part and are slow getting them (possibly the us doesn't have any but I'm sceptical).