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Nobody has any right to not be insulted by anyone, even by racists and bigots.
I think this is something that I fundamentally disagree with.
And this isn't in some namby-pamby cotton wool and coddling ideal that everyone must be lovely to each other.
This is from the perspective that if you don't have a right not to be insulted by someone then we, as a society, consider racist, facist or otherwise bigoted abuse to be both acceptable and reasonable behaviour and should held as normal. You're welcome to believe that to be true but I don't think it is, or ever should be.
If we do take that as a truism, that bigoted abuse of people is acceptable and normal, when does the line get drawn? When do we say that someone has gone too far? Does it have to get a bit sweary? Do taboos like the N-word have to be breached? Does someone have to be physically hit?, Do they have to bleed? Be hospitalised? Die? Or how about if a collective group of bigots are all a little bit abusive towards an individual? None of them singularly cross a severity line, is it all just a matey jolly wheeze and the victim is to blame if they, for some crazy reason, feel that the insults are compound due to their multiplicity?
The_Seldom_Killer-
This is from the perspective that if you don't have a right not to be insulted by someone then we, as a society, consider racist, facist or otherwise bigoted abuse to be both acceptable and reasonable behaviour and should held as normal.
This is a false dichotomy. It's not binary, and you can't draw that conlusion from that premise.
If we do take that as a truism, that bigoted abuse of people is acceptable and normal, when does the line get drawn?
You're conflating abuse & insult, irrespective of the fact that it is not a truism.
NotThamesWater
From what you report, it looks like a section 5 offence, at worst.
Aroogah nailed it.
Nobody has any right to not be insulted by anyone, even by racists and bigots.
Nobody was being discriminated against - insofar as discrimination is defined as being illegal or unlawful
Nobody seems to have been abused, other than in a general sense, and general untargeted abuse is, as far as I know, not illegal, other than from a section 5 public order offence perspective, and not from a moral perspective.
Without knowing the full context, it's probably best not to make a call though., I guess.