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  • Here's a snapshot of today btw:

    Me- Hi, I've ordered two CAAD12's, one 56 and one 58 for a test ride
    Evans - you can only order one
    Me - well, I ordered and paid for two, they're both in the workshop
    Evans - but you're only allowed one
    Me - are you saying I can only ride one?
    Evans - I'm just saying it's against the rules, I guess you can ride them

    And then:
    Me - I've bought these wheels to check that they fit in the frame with these tyres mounted
    Evans - Sorry, can't allow you to do that, you'll have to buy the bike before you can check that the tyres fit, it's the rules
    Me - I'm sorry?
    Etc

  • Wow, if you went into a LBS they'd be overjoyed at the fact you bought TWO bikes from them, who are they to question your motives?! They also probably wouldn't give a shit if you whipped the wheels out and gave them a go in the frame, or even did it for you.
    But, to be fair on the Evans guys, they have no autonomy over their jobs, they have rules, they have managers, it's a corporate system with so many levels nobody has the freedom to really use discretion and really help a customer.

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