SRM customer service simply isn't worthy of the name in Europe, in the US it's very good though- full service, warranty repair, for free as a gesture of good will, done and returned in under a week.
I send mine to their Colorado service centre, best to act as if Germany doesn't exist.
SRM customer service simply isn't worthy of the name in Europe, in the US it's very good though- full service, warranty repair, for free as a gesture of good will, done and returned in under a week.
I send mine to their Colorado service centre, best to act as if Germany doesn't exist.