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"I thought they're just little holes. Obviously now the disc is even more damaged how am I supposed to give a refund?"
I really don't know what to do or say to resolve this issue as whatever happens one of us is going to be disappointed.>
Firstly I can completely empathise with you on your aversion to confrontation and the fact that the internet's friendlist forum can be a bit intimidating but I really would suggest you press @James for a full refund. You've been overly generous with your time and understanding all in the name of not kicking up a fuss but speaking from experience (on another forum) you'll almost certainly regret not trying to make him do the right thing.
It really doesn't matter at all that the wheel has delaminated now. You were not buying a trashed wheel on the off chance it could be salvageable. It wasn't in a safe condition when it was supplied to you. It all boils down to the dishonesty (intentional or not) in the way the wheel was sold to you. I really would implore you to get your money back in its entirety.
±ln(x)-
the internet's friendlist forum
Hell yeah. Here are all my friends:
Oliver Schick
Ok I thought I should probably write something because some stuff was said and I kind of feel like I need to clear the air and stuff. @James. I've mentioned some things said in our private messages - hope you don't mind.
First of all a little bit about me, I'm quite a quiet shy person, I very much dislike confrontation. I suppose you could describe me as panicky if you wanted to. Because of this I sometimes don't respond to messages as quickly as I should - hoping they'll go away etc. It doesn't help that I'm quite new to the form (/track riding) so I don't know the people here. As well as my discomfort @James. has also written to me saying that the situation is genuinely upsetting him and making him feel ill.
Things started off quite badly because after I paid I couldn't contact the seller, the phone number given wasn't his, the tracking code was incorrect and despite paying over the odds for postage it took an age to arrive. I think maybe this didn't help as it set us off on the wrong foot to begin with - although when the wheel arrived I had no issue at all with @James.
I let the seller know the wheel had arrived and it wasn't until later that day when removing the stickers I discovered several cracks and holes in it. I asked around here unsure if they were significant and decided that I didn't want to risk it. So I took the wheel to Fibrelyte a carbon repair place I'd been to in the past. Better safe than sorry! They said they could fill the cracks and holes and it would probably be fine. When I collected the wheel they told me that it was damaged beyond repair and the carbon had detached from the foam core. James has spoken to them and they said the damaged was apparent until the disc was placed into the oven (I'm assuming using an oven is normal?). When it came out of the oven (the holes have been fixed) there is a line across the disc when there carbon has visibly detached.
While I feel very upset about the fact my Christmas present money has effectively been wasted on a 700C paperweight, I can appreciate that from @James. point of view it wouldn't be his fault. As he put it (hope you don't mind me quoting a private message):
"I thought they're just little holes. Obviously now the disc is even more damaged how am I supposed to give a refund?"
I really don't know what to do or say to resolve this issue as whatever happens one of us is going to be disappointed.