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It's good you've got the wheel repaired: I'd expect James to bear the cost of the repairs in addition to refunding the overcharged shipping.
I do understand that you'd rather there wasn't a fuss: it's embarrassing getting ripped-off (I'm not sure how they know this, but the majority of fraud is believed to go unreported for this reason).
However, if you let this slide it sends the wrong message to others.
Scilly.Suffolk
Well I took the wheel to a local carbon place and they filled in the cracks and hole with resin so it's been resolved and I'm happy with it. I know £10 isn't much but I'd rather not have the stress of arguing over it I think. James messaged me about sorting it about an hour ago so I guess it's in progress.